About Nu Care
Nu Care is independently owned and operated and is a proud member of The Senior’s Choice Network, the nation’s largest membership network of companion care providers for senior citizens. Our services are available 7 days a week, 24 hours a day, throughout the whole Orange County, Long Beach, and South Los Angeles county area.
All of our Caregivers and Personal Care Managers are employees of Nu Care In-Home Care. They are thoroughly screened, bonded and insured. We perform extensive reference, criminal, and DMV driving record checks. We train each and every one of our Caregivers in our 3,600 sq. ft. office including a simulated living room and a simulated bedroom to train our staff with the hands-on skills of care giving. In addition, we also select our Caregivers based on their dependability and warm and compassionate attitude.
Our Caregivers are supported with resources provided our company, including:
- On-going training
- Our wheelchair Van
- State-of-the-art IT infrastructure
- Peer support
While they may be one – on- one with our client, they have the whole company to support them.
Our Management Team:
Edward Lee, Founder
Edward has more than 25 years of management experience in professional services. He is an entrepreneur who truly enjoys helping people through solving problems and technologies. Before starting Nu Care, Edward was an executive at Cisco, managing their consulting practice as a Regional Manager. Edward is passionate about servicing the community, he has held multiple vice president level roles at his local Lions Club and had orchestrated a variety of elderly services that help the chapter to win best chapter of the year 3 times in last 5 years. He is also recently been approved as a member of SCORE, an organization dedicated to provide free mentoring services to small businesses. Edward obtained his Bachelor degree from Our Lady of the Lake University at San Antonio, Texas and his Master degree from MacQuarie Graduate School of Management, Australia.
Carol Bertsch, Adviser
Carol is the founder of The Law Offices of Carol Bertsch, P.C., which provides an umbrella of services to advise and counsel seniors and their family to make informed decisions on Elder Law and Estate Planning in San Antonio, Texas. Carol has over 20 years of experience working with extensive network of social workers, financial planners, and health care professionals to address physical, social, psychological, and financial needs of senior citizens.
Profiles of key management staff:
Ms. Mayra Amaya, Office Manager
Mayra has more than 12 years experience in home care. She entered into this field because she loves to help out those who are in need. She wants to make a positive impact on the aging experience for citizens of our community by providing service that are personalized, professional, dependable and respectful.
Ms. Lisa Fernandez, Director of Operations
Lisa loves to be able to help people. She comes to NU CARE with over 20 years of experience in home care, home health, and hospice. Her experience includes hands on care, management, administration, and software implementation. She has worked with small startup companies to large home care corporations.
Ms. Dana Martin, Director of Operations
Dana has many years of experience in Home Care which stems from hands on care giving to becoming the owner of her own Home Care agency, resulting in in-depth experience in compliance, marketing, administration and customer service. Her love for helping seniors brought her into the Home Care industry and she currently also serves on the Board of Directors for the San Pedro Harbor Community Health Centers and has been involved in community outreach for many years. Dana also has 26 of years of experience and expertise in the Transportation and Logistics Industry.
Ms. Melody Hall, Care Manager, Special Needs Group
Melody has over 25 years of experience working with special needs and at risk youth, she is Applied Behavior Analysis (ABA) certified for 7 years. She speaks English and Spanish and spends her leisure time being the President of Estancia H.S. Basketball Boosters Board. She is passionate in enhancing and developing the quality of life of the special needs population.
Mr. Wayne Ton, Director of Transportation Operation
Wayne has more than 10 years’ experience in logistics, transportation, and customer service. With a bachelors degree in Biological Sciences, he has a passion in helping seniors receive the best quality of service in their daily living activities. He is skilled and trained in wheelchair and gurney transports from having previously owned a NEMT company in Southern California for a long time before joining Nu Care. He is dedicated to giving the best service to all of his clients.
Ms. Esther Navarro, HR Coordinator
Esther graduated from CSUF with a Bachelor’s Degree in Business Administration with an Emphasis in Human Resources. She has experience working as an administrative support role and is excited to join the Nu Care team. She understands the importance of having the right staff in order for a business to succeed. Esther loves being able to help people find a job that they will love and is dedicated to bringing in individuals that will leave our client’s impressed and comfortable. She is an advocate for Nu Care employees and oversees special projects that encourage growth and learning.